Integration

Jira test management tool

Report bugs, manage test cases, and track coverage in Jira without tab switching.

OAuth-based connection that works with Jira Cloud, Data Center, and Server.

Trusted by QA teams at

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Report failed TestCollab steps into a prefilled Jira issue

Value props

Why QA teams connect TestCollab with Jira

Report bugs instantly

Create Jira issues directly from failed steps in TestCollab - metadata, steps, and attachments included. Developers start triage 40% faster because every ticket arrives with context.

Bi-directional test management in Jira

Create, edit, link, and organize TestCollab test cases and plans without leaving Jira so QA leads stop juggling tabs and status always matches in both tools.

Requirements that stay in sync

Link Jira stories or epics to test cases so you always know what's covered and what isn't. Coverage reports surface gaps instantly for every product owner.

Traceability that execs love

Get an end-to-end matrix from Jira requirement -> test case -> run -> defect with drill-through both ways, making release reviews a data-backed conversation.

Feature deep dive

Everything the Jira integration unlocks

The integration covers the entire QA workflow - from creating defects to managing requirements and reporting status.

TestCollab test execution sliding to reveal a prefilled Jira issue

Report defects from TestCollab to Jira

One-click bug creation from runs.

- Attachments & executed steps auto-included
- Field mapping for custom or mandatory fields
- Optional board selection to populate Sprint/Epic

Manage TestCollab test cases directly within a Jira issue

Manage test cases inside Jira (app)

Stay in Jira to administer TestCollab cases.

- Add/edit/delete/link/unlink cases from a Jira issue
- Build quick test plans right in Jira
- Permissions mirror your TestCollab roles

Jira requirements linked to TestCollab cases

Jira as requirements inside TestCollab

Treat Jira projects and issue types as requirements.

- Pick the projects and types that matter
- Link from the test case editor or bulk actions
- Filter by requirement to find gaps instantly

Traceability matrix between Jira and TestCollab

Requirements traceability matrix

Give stakeholders a live matrix.

- See coverage and test results per Jira item
- Filter with JQL-like controls
- Click through to Jira or TestCollab for details

Full TestCollab application embedded inside Jira

Full TestCollab app inside Jira

Access the entire TestCollab experience without leaving Jira.

- Browse projects, suites, and test plans in a Jira panel
- Execute runs and log results without switching tabs
- Same permissions and roles as the standalone app

Defect status sync flow from Jira into TestCollab release readiness dashboard

Defect status sync

Defect statuses sync back automatically from Jira.

- When a Jira issue moves to Resolved or Closed, TestCollab updates instantly
- The release readiness dashboard recalculates the GO/NO-GO verdict in real time
- No manual status checks — your readiness data is always current

For QA leads & managers

Outcomes teams feel each release

Faster triage

Defects already contain reproducing steps, attachments, and environment data so developers start fixing immediately.

Zero double entry

Write plans once and make them visible in both tools. Cases stay in sync whether you edit in Jira or TestCollab.

Confidence at release

See pass/fail coverage per story or epic, complete with linked defects, before signing off. The release readiness dashboard computes a live GO/NO-GO verdict from your Jira-synced defect data.

Security & governance

Enterprise-grade controls test teams expect

OAuth & least privilege

Connections use OAuth or secure tokens with scopes limited to the Jira projects you approve.

Respects Jira permissions

The integration mirrors Jira permissions, inherits Jira/TestCollab data residency, and never bypasses your role model.

Revocation & re-auth

Admins can revoke tokens anytime and users are prompted to re-authenticate before data sync resumes.

FAQ

Answers teams look for

What permissions are required?

Install or approve the integration per your Jira policy. Creating issues typically requires project level Create Issues permission plus API access for OAuth.

Can I map custom Jira fields?

Yes - during setup you can map any custom fields that are required in Jira so the integration fills them every time.

Who shows as the reporter in Jira?

The reporter is the Jira account linked to the user posting the bug (or the admin's mapped account, depending on your configuration).

Do I need the Jira app?

Only for managing test cases inside Jira. Posting defects from TestCollab runs works without the marketplace app.

Will Sprint/Epic populate automatically?

Yes - if you select a board during configuration, Sprint and Epic pickers appear so every issue lands in the right sprint.

What if a token expires?

You will be prompted to re-authenticate. No data is lost and pending sync jobs resume once the new token is issued.

Do Jira defect statuses sync back to TestCollab?

Yes. When a Jira issue linked as a defect moves to Resolved, Closed, or any other status, TestCollab picks up the change automatically. This keeps the release readiness dashboard accurate without manual status updates.