Help Center/FAQs

What is the Data Backup Policy?

Concerned about your data on TestCollab? Read on to know our data backup policy.

We take data protection seriously. All backups are fully automated and run every 4 hours to keep your information safe. Our backup systems are SOC-II Type 2 compliant, ensuring industry-standard security and reliability.

If data loss occurs due to an error on our end, we’ve got you covered at no cost. However, for accidental deletions made on your side, a one-time system admin recovery fee of $200 applies.

Last updated 2025-10-29.