We take data protection seriously. TestCollab maintains layered, automated backups:
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Every 4 hours: recurring operational backups
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Daily: a separate daily backup layer
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Monthly: a separate monthly backup layer
TestCollab is SOC 2 Type II certified.
If you suspect data loss, contact support. Recovery for data loss caused by TestCollab is provided at no charge. For accidental customer-side deletion, a one-time $200 system administrator recovery fee applies when recovery is available.
